Green Valley Pool Service & Repair ("Green Valley," "we," "us," or "our") respects your privacy. This policy explains what information we collect when you visit greenvalleypools.com (the "Site") or contact us, how we use it, and the choices you have. By using the Site, you agree to the practices described here.
Information We Collect
We collect the following:
- Information you give us. When you submit a contact or quote request form, call, or text us, we collect your name, phone number, email address, service address, and any details you choose to share about your pool or request.
- Information collected automatically. When you browse the Site, we and our analytics and advertising partners automatically collect technical data such as your IP address, device and browser type, pages viewed, referring pages, and the dates and times of your visits. This is collected through cookies and similar technologies (see below).
Cookies, Analytics & Advertising Tools
We use cookies and tracking technologies to operate the Site, understand how it is used, and measure and improve our advertising. These include:
- Google Analytics & Google Tag Manager — to understand site traffic and how visitors use our pages.
- Meta Pixel and Meta Conversions API — provided by Meta Platforms, Inc. (Facebook and Instagram). These tools help us measure the effectiveness of our ads, understand actions taken on our Site, and show relevant ads to people on Meta's platforms. The Conversions API may share certain information you provide (such as a hashed email or phone number) with Meta in a secured form to improve ad measurement.
Most browsers let you refuse or delete cookies through their settings. You can also control ad personalization through Meta's ad settings and opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes and pool services;
- Schedule, perform, and follow up on service visits;
- Communicate with you by phone, text, or email about your account or request;
- Operate, maintain, and improve the Site;
- Measure and improve our marketing and advertising;
- Comply with legal obligations and protect against fraud or misuse.
We do not sell your personal information.
How We Share Information
We share information only as needed to run our business: with service providers who operate the Site, our forms, analytics, and advertising on our behalf (such as Google and Meta); with our scheduling and customer-management software; and when required by law or to protect our rights. These partners are permitted to use the information only to provide services to us.
Data Security
We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Choices
You may opt out of marketing texts by replying STOP, or marketing emails by using the unsubscribe link. You may request that we access, correct, or delete the personal information we hold about you by contacting us using the details below. You can also manage cookies and ad tracking through the controls described above.
Children's Privacy
The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Effective" date at the top of this page. Your continued use of the Site after any change indicates your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or your information, contact us at:
Green Valley Pool Service & Repair
3143 E. 33rd Pl, Unit B, Yuma, AZ 85365
Email: service@greenvalleypools.com
Phone: (928) 597-9196